Performance
2026 · June 1, 2026 - Oct. 15, 2026
Eligible Passengers
9,420
+/- Benchmark
+1,360
Avg Passengers/Day
785
Positive Review Rate
97%
Positive Review Rate
Passenger Pace - Eligible
All Staff
| Employee | Safety | Passenger | Review | Mentions | Total |
|---|---|---|---|---|---|
| Sarah | $420 | $380 | $310 | $130 | $1,240 |
| Mike | $310 | $340 | $240 | $90 | $980 |
| Jenna | $520 | $500 | $400 | $140 | $1,560 |
| Alex | $260 | $260 | $150 | $40 | $710 |
Staff Bonus Platform
Our client operates seasonal tours and shuttle services, coordinating a team of seasonal drivers and guides through a busy tourism season.
What we worked on
Custom Software
Background
We built a platform that ingests daily booking activity and syncs Google and TripAdvisor reviews automatically, then computes projected staff bonuses across four categories in real time. Staff can check their standing any day of the season instead of waiting for a year-end spreadsheet, and admins get one place to manage the whole team.
Driver Reviews
16“Marcus made sure we didn’t miss the sunset - best part of our trip!”
★★★★★ Google review
Each dot is one mention - Google + TripAdvisor
Challenges
Staff bonuses were based on safety records, passenger volume, and customer reviews - all of it tracked by hand in spreadsheets and only reconciled once, at the end of the season. Staff had no visibility into where they stood, and admins spent days each season cross-referencing booking exports and review sites.
Sarah
Your Season · 2026
- Safety (62 days)
- $420
- Passenger
- $380
- Customer review
- $310
- Driver mentions
- 7
- Driver bonus
- $130
- Total projected bonus
- $1,240
Outcome
The platform now processes over 100,000 bookings a season automatically, with zero manual reconciliation at season end. Admins get one place to manage bonuses across the whole team, and staff have real-time visibility into where they stand.
100,000+
Bookings processed automatically per season
4
Bonus categories tracked in real time
0
Manual reconciliation at season end
Google + TripAdvisor
Review sources synced automatically
Want something like this?
Tell us what's eating your week, and we'll tell you what it would take to automate it.